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Hey, I'm Emily

Passionate about unraveling the 'Why' through research, I am a seasoned UX Research Manager with a robust background in both mixed-methods research and design thinking. With 8 years of hands-on experience in user research, with the last 3 spent successfully managing and leading teams, I bring a unique blend of open curiosity and seasoned expertise to every project. While I love all research, my specializations include healthcare, pharmaceuticals, financial services, and service design. I bring an unparalleled aptitude for rapid mental synthesis of qualitative data; translating scattered ideas, opposing perspectives, or vast information into actionable insights.

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"As a UX Leader, Emily possesses a rare blend of analytical prowess and empathy, which allows her to uncover deep insights into user behavior and preferences. Her proficiency in utilizing mixed methods ensures that she approachs research challenges from multiple angles, resulting in comprehensive and nuanced findings that greatly benefit our projects and products."

Megan - UX Strategist, AnswerLab

Client Partners

A short list of companies I've partnered with to conduct research.

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